leaf F.A.Q & Troubleshooting Guide leaf

Below is a list of Frequently Asked Questions and their answers (the questions most asked of our Consumer Service Hotline staff), which you may find useful, followed by a detailed Troubleshooting Guide.

FAQ

Q. I am getting air out of the nozzle, but not fluid/spray solution.

A.

 

 

The siphon tube might be clogged, missing or loose. First, make sure to remove all pressure from the tank. Then, disconnect the hose from the tanks by unscrewing the compression nut (poly tanks only) and removing the hose from the tank nipple with a simultaneous twisting/pulling motion. Check to see if the siphon tube(supply tube) is firmly attached to the hose insert. If not, reinsert. If the tube is clogged, try to unclog. If the tube is missing or you cannot unclog the siphon tube, contact our Consumer Service Hotline at 1-800-253-4642 for a replacement.
Q. I pump the sprayer, but it will not pressurize/hold pressure.

A.

 

 

Follow the instructions in your Owner’s Manual to disassemble the pump assembly. Check the plunger cup or plunger cup o-ring for cracks or splits. If it is not damaged, lubricate it with mineral oil, olive oil or petroleum jelly (petroleum jelly is best) and reassemble the pump assembly. For replacement items, purchase the 1916H kit. To purchase the kit, check with our Consumer Service Hotline to (1) verify the 1916H kit is indeed the kit you need and (2) determine which retailer’s carry the kit. Please call 1-800-253-4642.

Q. How do I dissassemble my flow control (shut off) assembly if it is plugged?

A.

 

 

NEVER attempt to repair your sprayer while it is under pressure. To release pressure, follow the steps in the below question "How do I release pressure from my sprayer?" Once you have safely released all pressure, follow below instructions.

 

Step_1

step1

Remove hose assembly from tank

Step_2

step2

Remove wand from flow control

Step_3

step3

Remove hose from flow control

Remove any dirt or foreign substances and flush with water.

Step_4

step4

Remove cap from bottom of flow control

Step_5

step5

Be careful not to lose the spring

Remove any dirt or foreign substances and flush with water; screw cap back on.

Step_6

step6

Unscrew trigger mechanism from flow control grip

Step_7

step7

Be careful not to lose red washer

Remove any dirt or foreign substances and flush with water; reattach trigger mechanism to flow control grip

Step_8

Reassemble the hose assembly -- attach wand to flow control, flow control to hose and hose to tank.

Step_9

step9

Be sure siphon tube is firmly seated into the hose insert prior to reattaching the hose assembly to the tank.

Step_10

If you are still experiencing difficulties, call our Consumer Hotline at 1-800-253-4642

 

Q. Where is the o-ring that the “Owner’s Manual” says must be lubricated?
A. The o-ring is on the white or pink insert that is on the end of the hose which you inserted into the tank nipple.
Q. Can I use diesel fuel or gasoline in my sprayer?

A.

 

NO!!! DO NOT USE FLAMMABLE, CAUSTIC, CORROSIVE, HEATED OR SELF-HEATING LIQUIDS IN YOUR SPRAYER. ALSO, unless your sprayer is a Bleach Sprayer (Model 1201BC or 1201CX), DO NOT USE CHLORINES OR BLEACH IN YOUR SPRAYER.
Q. Can I spray paint or solid stains with my sprayer?

A.

 

NO!! To spray such thick, viscous fluids, you need an airless sprayer. Be sure to read the instructions provided by the paint, solid stain, etc. manufacturer for the best means to apply their products.
Q. How much chemical should I put in my sprayer?

A.

 

That question can be answered ONLY by you and the chemical manufacturer. Please read their label instructions or check their websites. NEVER FILL ABOVE “MAX” FILL LINE ON TANK11
Q. How much pressure will my sprayer hold?

A.

 

The pressure you achieve by pumping varies depending upon (1) the model of the sprayer, (2) how much liquid is in the sprayer and (3) how strong you are. As a rule of thumb, pump the sprayer only until you feel a strong resistance.
Q. How do I release pressure from my sprayer?

A.

 

 

If your sprayer is equipped with a pressure relief valve, you have two options, depending on the sprayer model you own. (1) point the pressure relief valve away from you and pull up on the red or yellow nipple and hold open until you can no longer hear the air escape or (2) point the pressure relief valve away from you and turn the yellow knob clockwise until you can no longer hear the air escape. If your sprayer is not equipped with a pressure relief valve, tip the sprayer upside down and depress the flow control (shut-off) until no more liquid or air escapes from the nozzle.
Q. What is your warranty?

A.

 

You will find the length of your limited warranty on the original carton or in the “Owner’s Manual” that was included with your sprayer.  The specifics of the warranty are detailed in the “Owner’s Manual.”  The warranty statement itself is on the Warranty page of this website.
Q. How do I clean my deck/wood/masonry sprayer?

A.

 

 

Each chemical manufacturer has specific recommended guidelines for cleaning up after using their product. Please follow their procedures. If the manufacturer recommends cleaning with Mineral Spirits, then you must remove the Mineral spirit residue from the sprayer/hose/flow control/wand/nozzle by thoroughly rinsing with warm dish soap water, followed by a thorough clear water rinse. In any case, be sure to dispose of any chemical and/or chemical residue safely and responsibly.
 

Troubleshooting Guide

Always depressurize the sprayer, remove all chemical solution and clean the sprayer before making repairs. If needed, call our Consumer Service Hot Line 1-800-253-4642 for assistance.

PROBLEM

PROBABLE CAUSE

SOLUTION

Pump works hard or does not pressurize tank.

Plunger cup or plunger cup u-seal not lubricated or damaged.

Apply petroleum jelly around outside of plunger cup or plunger cup u-seal. Check for cracks or damage and replace if necessary.

Spray solution backs up through pump cylinder.

Check valve on bottom of pump cylinder prevented from sealing by dirt or residue, or damaged.

Remove pump cylinder and examine check valve. Clean if dirty, replace if damaged.

Hose leaks at tank connection

Hose/tank connector loose.
Hose damaged.

Tighten screw connector-hand tighten only.
Cut off damaged section of hose and reassemble; or replace with applicable flow control assembly/kit.

Flow control leaks.

Extension o-ring prevented from sealing by dirt or damage.

Extension nut not screwed in all the way on poly flow control.

Clean and examine o-ring, replace if damaged.

Push extension into flow control until it snaps into place. Then screw extension nut onto flow control. Hand tighten only.

Bad spray pattern or low spray volume.

Extension clogged with dirt or damaged.

Remove nozzle and clean. Remove extension and clean; If extension cannot be unplugged, replace it.

Nozzle leaks when flow control is closed.

Extension o-ring prevented from sealing by dirt or damaged. Nozzle is worn.

Clean and examine o-ring; replace if necessary.

Leak at tank opening.

Pump cylinder not sealed tightly into tank.

 

Residue build-up or dirt around cylinder gasket or o-ring.

 

Damaged cylinder gasket or o-ring.

Pump cross-threaded o-ring is not flush under the cylinder lip.

Apply petroleum jelly, mineral oil, or olive oil to cylinder gasket, tightly screw in pump cylinder.

Thoroughly clean cylinder gasket and surrounding area. Apply petroleum jelly, mineral oil, or olive oil to cylinder gasket.

Replace with new gasket o-ring.

Properly reposition the o-ring.

Tank leaks around or through the yellow or red “nipple” pressure relief valve.

Valve prevented from closing properly by dirt or damage.

Valve assembly not screwed in completely.

Valve gasket prevented from sealing by residue, dirt or damaged.

Pull up on valve stem several times allowing it to snap back into place.

Screw in valve assembly tightly, but hand tighten only.

Unscrew valve from tank and examine the gasket. Clean if necessary, replace if damaged.

Tank leaks around or through the yellow “knob” pressure relief valve.

Valve prevented from closing properly.

 

Valve assembly not screwed in completely.

Tank is over-filled with liquid.

Turn knob a quarter turn in either direction so that it can re-seat itself.

Carefully tighten valve assembly with a screwdriver.

Carefully empty excess liquid.

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